There are various ways to select or switch your microphone and camera on BigMarker
There are various ways to select or switch yourmicrophone and camera.You can switch on BigMarker, within your browser settings, and within your Operating System.Continue below to see various options.You can also test both here.
BigMarker Settings
When you enter your webinar or meeting space, you can choose or change your microphone, camera, and audio outputs.You can access your devices within the testing pop-up that appears when you enter a webinar room, or by clicking the microphone or camera buttons once you are in the room.From there, you can choose the relevant device from the dropdown menus:
Troubleshooting tips:If you don't see the device listed, it could mean the device is not supported, is not being detected by BigMarker, is not enabled, is being blocked by a browser extension, or hijacked by another application.Try unplugging then re-plugging in your external device, then refreshing your browser, or restarting your computer.You may also need to quit any other video applications or disable any browser extensions that might be blocking your ability to share.Continue below for more options for Browsers and Operating Systems.
Browser settings
Microphone and web camera defaults can be assigned within individual browsers.
Chrome
There are a few ways to access your mic and camera settings on Chrome.The best way is tocopy and paste these links in your web address (URL) area:
Site settings:chrome://settings/content
Mic:chrome://settings/content/microphone
Cam:chrome://settings/content/camera
Within Chrome's settings, you can manage the default mic and camera, while also allowing or blocking specific websites access to your microphone or camera.For webinars, make surebigmarker.comis under allowed.For a meeting space, please allowmeetingspace.io
You can also access these permissions byclicking the privacy iconwithin the web address/URL area when you're on the webinar or meeting space landing page or within the room:
Firefox
For Firefox, copy and paste this linkabout:preferences#privacy, then scroll down to thePermissionssection and clickSettings.There you can choose which websites toallowaccess to your microphone and camera.Allowbigmarker.comif you are hosting webinars andmeetingspace.iofor meeting spaces.
To choose or switch your microphone or camera in Firefox, you'll need to go into your webinar or meeting room.From there, click on theMic or Camera iconthat's just to theleftof your URL address, and choose your microphone and camera from the dropdown menu.
Safari
For Safari, click Safari in the top left-hand corner.Then clickSettings for This Website...Under camera and microphone chooseAllow.
You can also click Safari, then clickPreferences.UnderWebsites, click Camera.Under Currently Open Websites, make surebigmarker.comis Allowed.Follow the same steps for the Microphone.If you are using a meeting space, go to your meeting space landing page and follow the same steps and allowmeetingspace.io
To choose or switch your microphone or camera in Safari, you'll need to go into your webinar or meeting room.From there, click on theCamera iconthat's just to therightof your URL address, and choose your microphone and camera from the dropdown menu.
Edge
For Microsoft Edge, you will still need to give individual websites permission before BigMarker can use your camera and microphone.Similar to other browsers you will see a dropdown menu to use your camera/microphone.SelectAllowgrant permission.
You can selectSettingsfrom Edge's dropdown to toggle this permission on/off.After clicking onSettings, select theCookies and Site Permissionssection, then click eitherCameraorMicrophone.
You can adjust whether you would like Edge to ask permission to use your camera and microphone.ToggleAsk before accessingon to have it ask permission.
At the bottom, you can see the browsers that are allowed to use your camera and microphone.Make sure to enter the website you want to allow access:bigmarker.comandmeetingspace.io.
Opera
In Opera, type "settings" into your URL bar.Then, click onWebsitesin the left-hand menu list.Then scroll down to theMicrophone and Cameraarea, and use the dropdown menus to select the default devices.You can also adjust your permissions preferences and set upExceptions.
Internet Explorer (IE) (We do not recommend hosting a webinar on IE)
Unless you have no other option,we would recommend using a different browser.Microsoft is not updating or supporting IE any longer.As a result, it is unstable and out-of-date, which may cause stability and usability issues that we cannot resolve or troubleshoot.Furthermore, you cannot switch your camera or mic on IE itself.You'll need to adjust your devices through your computer's device settings.See Windows Operating System below.As a result, we discourage presenters from using IE to host a webinar.
Operating system settings
MacOS
On older MacOS, there are not system-level controls for webcams, and instead, MacOS will default to the settings on the application (BigMarker) or browser level.However, if your mic selection isn't saving, there is a system-level control of your mic.You can access this by clicking on the Apple in the top left corner of the screen and selectingSystem Preferences.From here, click onSoundand then select theInputtab.This area will list all input devices that are available, and you can set the default as necessary. Unlike the microphone settings, there isn't a specific area to choose or change your default camera.
If you are usingMojave (10.14) and above,Mac hasadded system-level privacy settings and permissions.So If you're having an issue getting your camera or microphone working after upgrading to Mojave, it could be related to some of the new security and privacy features.One of the updated privacy features requires applications to request permission to access your camera or microphone.
- Click on theApple Menu
- Go toSystem Preferences
- Go to theSecurity & Privacysection
- In the left column, you'll find a section forCameraandMicrophone
Click on the device you need to allow permissions to - In the right column, find the app that isn't working andcheck the boxnext to it to allow it
- You may need to restart the app to allow the changes
Windows 10
From theWindows Settingspage, chooseSystem.Within System, You can click on Sound or Search for Microphone or Camera.Within these settings, you can adjust both thedefault devices and privacy settings.Type in the search area or clickSound, Microphone, or Camera.
Microphone settings and permissions
You can adjust your microphone settings within Sound.You can adjust privacy settings within microphone privacy settings; Microphone.Camera settings and permissions
Similar to microphone settings, you can search Cam or Camera, thenchoose Camera or Camera privacy settings.Unlike the microphone settings, there isn't a specific area to choose a or change your default camera.