I Can't Hear the Other Presenters Or Attendees

Follow the steps below if you cannot hear other presenters or attendees in the webinar room

  • Make sure that thepresenter is actually sharingtheir mic and your device'svolume is turned up.
  • If you are using headphones, try unplugging them.
  • Is your computer muted?Do your speakers/head phones work?
  • Tryreloading the roomor refreshing the page.
  • If that doesn't work, tryrestarting your browser.
  • If that doesn't work, tryrestarting your computer.
  • If this doesn't work,please check your system and our requirements.

If you have tried everything above, please click the links below.

Click here for Windows.

Click here for Mac.

If you continue to have issues, emailsupport@bigmarker.com

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