Follow the troubleshooting steps below if your microphone is not working
1.Take a look at ourSystem Requirementssection
2.It can take a few seconds for themic to load, make sure that you are not turning it off and on before it's had a chance to load.Click theGreenbutton up top, not the one in the control panel.The mic button in the control panel will block your microphone.
Check to see if your microphone is turned on (mic icon should be green).
3.Make sureyou are not muted(mic icon should be green, no red mute icon).
4.Exit the webinar roomand come back in.Try sharing again.
5.If you are using anexternal mic, unplug it and leave the room (you can try using it again, or keeping it unplugged).
6.Are thesound bars moving in the room?If not, the microphone is not working.The audio bar will appear under your name in the control panel.
7.If this is the first time using the room, make sure you clicked theallow button in the address bar.
8.Is there another program that may be using your microphone?Like Skype or Go-to-Webinar?Quit those programs and re-enter the webinar room.You may want to quit ANY other apps or close any other tabs you have open.
9.Tryreloading your browser or restarting your computer.
9.Check and adjust yourmicrophone settings (input).