Our analytics reports for Series now include more actionable analytics for on-demand sessions.
Note:This is a feature that is exclusive to our White Label and Enterprise plan holders.If interested, please contact our Events Experts atsales@bigmarker.com
Hosts can now pull the first name, last name, email and BMID of each on-demand viewer, as well as the number of views each of their on-demand videos generated.This empowers hosts to follow up with attendees more quickly, target their messaging more precisely and make more informed decisions about their content.
In this article, learn how to obtain analytics for on-demand sessions within your Series analytics reports.
How to Locate Your On-Demand Reports within the Series Analytics
1.Log in to your webinar series and select theManage Seriestab.
2.Staying in this tab, selectAnalytics and Reporting, located on the left hand side of the page.
3.From there, you'll proceed to theAnalytics and Reportingdashboard.Before downloading your report you will need to select the arrow on theDownload Reportsbutton on the top right hand corner of this page.
4.SelectRefresh Event Report XLSto pull the latest available data from your on-demand sessions.
You will know this refresh was successful when you select the drop down menu again and seeProcessing Event Report XLSwhere theRefresh Event Report XLShad been located.
5.Once your report has completed processing, you will be able to download your event report XLS in the same drop down menu.
6.The analytics report from your series will begin downloading to your device.Check yourDownloadsfolder to open the output file.
7.In this file, select theOn-Demand Reportingtab.This contains:
- First and last name
- BMID
- and the number of views for the videos in your series for each of your on-demand session attendees.